Data Protection Your Privacy Philippines

galabet Privacy Policy — Here's Exactly What We Do With Your Data

Your privacy matters to us. This Privacy Policy explains what personal information galabet collects when you use our platform, how we use it, who we may share it with, and what rights you have as a player based in the Philippines. It is written in plain Philippine English so you can read it without a law degree.

Last updated: June 2025  ·  Applies to all users in the Philippines

Your data stays secure You control your information No selling to third parties Mobile-first platform PHP transactions only Transparent communication Philippines-focused Privacy by design Your data stays secure You control your information No selling to third parties Mobile-first platform PHP transactions only Transparent communication Philippines-focused Privacy by design

What We Collect and Why We Use It

A clear breakdown of every category of data galabet handles — and the reason behind each one.

1. Information You Give Us Directly

When you register an account on galabet, we collect the details you provide in the sign-up form — your full name, date of birth, email address, mobile number, and a username of your choice. We also collect any additional identity documents you submit when we ask you to verify your account, such as a government-issued ID or proof of address. During the course of using the platform, you may also provide information through support requests, survey responses, or when updating your account profile. All of this information is collected because it is necessary to create and maintain your account, process your transactions in Philippine pesos, and comply with our legal obligations under applicable Philippine regulations. We only ask for what we genuinely need — we do not collect information that serves no operational or legal purpose.

2. Information We Collect Automatically

When you browse or use the galabet platform, our systems automatically record certain technical data about your session. This includes your IP address, the type of device and browser you are using, your operating system, the pages you visit within the platform, the time and duration of your sessions, and the actions you take such as placing bets or navigating between sections. We also collect information about your approximate location based on your IP address, which helps us confirm that you are accessing the platform from within the Philippines. This automatically collected data is used to keep the platform running smoothly, detect and prevent fraud or suspicious activity, and improve the overall experience for Filipino players. We do not use this data to build advertising profiles or share it with marketing networks.

3. Payment and Transaction Data

To process deposits and withdrawals in PHP, galabet works with payment providers who handle the actual movement of funds. We receive confirmation of transactions — including the amount, date, and payment method used — but we do not store your full card numbers or online banking credentials on our own servers. Your payment provider processes sensitive financial details directly and is bound by their own security and data protection obligations. We retain transaction records as required by Philippine financial regulations and for the purpose of resolving any disputes that may arise. If you have questions about how your payment provider handles your data, you should refer to their own privacy documentation.

4. How We Share Your Information

galabet does not sell your personal data to any third party, full stop. We share your information only in the limited circumstances described here. We share data with payment providers to process your PHP deposits and withdrawals, and with identity verification services when we need to confirm your eligibility to use the platform. We may also share information with regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so. In the event that galabet's business is transferred or acquired, your data may form part of the assets involved — but any new owner would be bound by the same privacy commitments described in this policy. All third parties we work with are required to handle your data securely and only for the specific purpose for which it was shared.

5. How Long We Keep Your Data

We keep your personal data for as long as your account is active and for a reasonable period afterwards to comply with our legal and regulatory obligations. Philippine regulations require us to retain certain records — including transaction histories and identity verification documents — for a minimum period even after an account is closed. Once the applicable retention period has passed and there is no longer a legal or operational reason to hold your data, we securely delete or anonymise it. If you request that your account be closed, we will action that request promptly while retaining only the records we are legally required to keep. You can find more information about account closure through the FAQ page.

6. Your Rights Over Your Data

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, and to request deletion of data that we are no longer required to retain. You also have the right to object to certain types of processing and to ask us to restrict how we use your data while a dispute is being resolved. To exercise any of these rights, please get in touch with us through the contact details on the FAQ page — we will respond within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can action them, to protect your account from unauthorised access.

7. Cookies and Similar Technologies

galabet uses cookies and similar tracking technologies to keep your session active while you are logged in, remember your preferences, and understand how players navigate the platform so we can improve it. Essential cookies are required for the platform to function and cannot be switched off. Analytical cookies help us understand usage patterns in aggregate — they do not identify you personally. We do not use advertising or retargeting cookies. By continuing to use the galabet platform after being informed of our cookie use, you consent to the use of essential and analytical cookies as described here. If you wish to manage cookies, you can do so through your browser settings, though disabling essential cookies may affect your ability to use the platform.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable Philippine law, or improvements to our data practices. When we make material changes, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically so you are always aware of how your information is being handled. Your continued use of the galabet platform after any changes have been posted constitutes your acceptance of the updated policy. If you have concerns about any changes, please reach out to us through the FAQ page before continuing to use the platform.

Quick Answers on Privacy

The questions Filipino players ask most often about how their data is handled on galabet.

No. galabet does not sell your personal data to any third party for any purpose, including marketing. We share your information only with the service providers who help us operate the platform — such as payment processors and identity verification services — and only to the extent necessary for those specific purposes. All third parties we work with are contractually required to handle your data securely and in line with applicable Philippine data protection standards.

Yes, you have the right to request access to the personal data we hold about you. To make a data access request, please contact us through the details provided on the FAQ page. We will verify your identity before processing the request to ensure your data is not disclosed to anyone else. We aim to respond to all data access requests within a reasonable timeframe in accordance with applicable Philippine regulations.

galabet works with established payment providers to process all PHP deposits and withdrawals. Sensitive financial details such as card numbers and online banking credentials are handled directly by those providers and are not stored on galabet's own servers. We receive only transaction confirmation data — the amount, date, and payment method — which we retain for record-keeping and dispute resolution purposes. If you have specific questions about your payment provider's security practices, please refer to their own documentation.

When you close your galabet account, we will stop using your data for operational purposes. However, we are required by Philippine regulations to retain certain records — including transaction histories and identity verification documents — for a minimum period after account closure. Once that retention period has passed and there is no longer a legal reason to hold your data, we will securely delete or anonymise it. For more details on the account closure process, visit the FAQ page.

Got Questions? We're Easy to Reach.

If anything in this Privacy Policy is unclear, or if you want to exercise your data rights, the FAQ page is the best place to start. Ready to play? Your account is just a few taps away.